Message To Our Customers
If you have purchased or leased a Ford vehicle through Ford Credit and are having difficulty making payments, please contact Ford Credit to discuss your options. You can access your account at accountmanager.ford.com or through the FordPass app. You can also visit www.fordcreditsupport.com or call a special hotline at 1-800-723-4016 to discuss payment options.
You can also contact Ernest McCarty Ford at (205) 663-3831 to get more information about the Ford Credit program that gives customers the option to delay their first payment for 90 days when purchasing a new Ford vehicle.